Frequently Asked Questions
We are always here to answer any of your questions.
No, as an affiliate we don’t charge any fees to promote advertisers. Our revenue is paid by the advertiser based on your activity.
Getting started is easy, once you login for the first time, you can see your referral URL under My Account > Affiliate > Profile, that you will need to use and share in order to track and earn commission.
If at anytime you have any issues or questions, you can contact our office on 03 8339 7438.
Yes, there are so many ways that you can promote merchants. For example, some affiliates use their social media accounts, email signatures, Tumblr accounts and more instead of a website.
Yes, you will have access to a dashboard that gives you full transparency and reporting. You can also update your URL, view commission payments, and more.
An affiliate can get their statistics from My Account > Affiliate.
Yes, you are able to pick up your order for free at any of our weekend markets (selling pastries) – Victoria only or French Festivals – various states in Australia.
Simply select “Free Market Pick-up” on check out and write which market you would like to pick up from in your order notes.
Pick up is also available from our warehouse in Somerton, Victoria.
Validated commissions are paid via PayPal
In your reporting dashboard, you will see a full breakdown of commissions tracked and if they have been paid.
We have a marketing team that can assist in providing images, logos, product feeds, various advertising material and more.
Our commission rate is 10% of the total purchase made by the referred customer.
No, commissions are held for 30 days before payment, this is known as a “validation” period. As part of your program management dashboard you will be able to reconcile and void out any commissions not payable.